Osaki OS-7200H Massage Chair Review

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Osaki OS-7200H Massage Chair

A micro-computer is embedded in the OS-7200H, which provides precision control over different intelligent massage styles and combinations. This is the latest and most advanced massage chair in the Osaki series. Heat therapy is also included with the new technology. The Computer Body Scan allows the rollers to scan the curvature of one’s back. In this highly advanced chair, you will feel a customized massage experience regardless of your body type, as the rollers will self-adjust.

Kristina Martin

Reclining Feature
Intensity settings & Coverage Area
Heating Feature
Kneading feature
User Experience & Ease Of Use
Space Saving
Design and Aesthetics
Unique Technology & Features
Brand Reliability & Support


Its sleek design, comfortable feel, and wide range of settings and capabilities make it a great roller for Osaki. With four rollers, the OS-7200H Pinnacle can penetrate deeper into your muscle tissue and create a customized massage based on the body scan. 


Reasons to Buy

5 Levels of Intensity
2 Stage Zero Gravity
Various Intelligent Massage Styles
Massage Chair Offers 51 Airbags
Easy-to-Use Remote

Reasons to Avoid

No Space Saving Recline
No Apple/Android App Functionality
No 3D/4D Roller Intensity Control


Our commitment to helping you pick the best chair

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What we look for & how we rate chairs compared to other models

Reclining Feature

We choose massage chairs that recline at least to zero gravity position (120 degree) or more

Intensity settings & Coverage Area

We seek massage chairs with intensity settings, so that you customize the strength of the massage. Also the coverage are based on chair’s track design

Heating Feature

We search for massage chairs with a heating feature, since warmth helps to promote blood flow and relax muscles.

Kneading feature

We want at least one setting to mimic the kneading motion of a massage therapist’s fingers, rather than simply vibrating.

User Experience & Ease Of Use

How easy and convenient is to use the chair.

Space Saving

We search for massage chairs with a heating feature, since warmth helps to promote blood flow and relax muscles.

Design and Aesthetics

How beautiful the design of the chair is and how it fits into your space


Warranty coverage compared to other similar chairs. Preferably warranty coverage should be 3 years or longer

Unique Technology & Features

How many new features or/and new developments are packed in the chair.

Brand Reliability & Support

How reliable the brand is how good is the customer service

Osaki OS-7200H Specifications

  • Model: OS-7200H
  • Suggested User Height: 5’2″ – 6’4″
  • Suggested Max User Weight: 265 lbs.
  • Roller Track Type: S-Track
  • Roller Track Length: 31 inches
  • Roller Intensity Adjustment: 1 Level of Intensity
  • Roller Speed Adjustment: 5 Levels of Adjustment
  • Roller Width Adjustment: 3 Levels of Adjustment
  • Roller Intensity: Mid-Strong
  • Number of Airbags: 51 Airbags
  • Airbag Intensity Adjustment: 5 Levels of Intensity
  • Number of Auto Programs: 6 Programs
  • Manual Massage: Yes
  • Massage Cycle Time: 5-30 mins.
  • Product Weight: 231 lbs.
  • Remote Style: Slim LCD Display
  • Upright Dimensions: 48″ H x 36″ W x 58″ D
  • Reclined Dimensions: 36″ H x 36″ W x 69″ D
  • Shipping Box #1 Dimensions: 36″ H x 32″ W x 52″ D (Main Body)
  • Shipping Box #2 Dimensions: 18″ H x 24″ W x 32″ D (Side Arm Panels)
  • Zero Gravity: Yes, 2-Stage
  • Heat: Lumbar
  • Speaker/Music Compatibility: AUX Connection
  • Body Scan Technology: Yes
  • Arm Airbags: Yes
  • Calf Airbags: Yes
  • Foot Airbags: Yes
  • Hip/Waist Airbags: Yes
  • Back Airbags: Yes
  • Neck/Head Airbags: Yes
  • Shoulder Airbags: Yes
  • Foot Rollers: No
  • Vibration: Yes
  • Leg Extension Style: Automated
  • Space Saving Recline: No
  • Stretch: Yes
  • Inversion: No
  • USB Charging Station: No
  • Wireless Charger: No
  • Memory Setting: No
  • Chromotherapy Lighting: Side Arm Panel Lights
  • Apple/Android App Functionality: No
  • Warranty: 3 Year Limited Manufacturer Warranty (1 Yr. Labor & 3 Yrs. Parts and Frame)
  • Upholstery: Synthetic Leather
  • Origin: Made in China/Ships from the USA

Compared to Other Chairs

Comparing the three massage chairs – Osaki OS 7200H, Infinity IT-8500 Plus, and Osaki OS-4000XT – each offer different features and benefits. The Osaki OS 7200H is the most affordable option, providing pressurized massage strokes and heat function. It also has two sets of airbags for hip and pelvis compression.

The IT-8500 Plus is more expensive but offers app functionality and waist twisting as well as a foot roller massage. Only Osaki OS-4000XT provides space-saving technology. The Osaki OS-4000XT is the most expensive option and is equipped with two heating pads. Ultimately, it is up to the buyer to decide which features are best for their needs and preferences. The pricing of each massage chair should also be taken into consideration. Whichever model is chosen, it is sure to provide an enjoyable massage experience.

Osaki OS-4000XT

See Price

OS 7200H has a heat function that warms up the chair before you get on it. OS-4000XT comes with two heating pads that move up and down for added comfort. With OS 7200h, your leg shape will be remembered automatically and the massage will be tailored accordingly. It does not have this feature, but it does have a foot roller massage that rolls up and down.
OS-7200H comes with two sets of airbags that have been placed at the side of the machine for hip and pelvis compression. Hip and pelvis massage is not available on OS-4000XT.
Unlike OS-4000XT, 7200H has a stretch mode that is great for relaxing and unwinding after a long day.
It’s difficult to choose the best massage chair since everyone has a different preference and priority. It’s best to read customer reviews and talk to family members about their preferences.

See Our Review >

Infinity IT-8500 Plus

See Price
Osaki Os-7200H bit cheaper than IT-8500 Plus, both models have S-Track Design. Both models provide pressurized massage strokes, kneading out muscle tension with four rollers. Unlike the Osaki Os-7200H, the It-8500 Plus has Apple/Android App functionality. Additionally, the IT-8500 Plus offers waist twisting, which is a milder option for relieving back pain.

See Our Review >

Osaki OS-7200H Massage Chair Notable Benefits & Features

51 Air Bag Massage

There are 51 airbags strategically placed throughout the vehicle to massage vital areas such as the neck, shoulders, back, arms, hands, calves, feet, and the lumbar region.

Heat Therapy

It is possible to relieve mild stress and tension in the neck and shoulders by applying heat to the shoulder patch to loosen the muscle tissue.

Auto Leg Scan

Depending on the length of each individual’s leg, the calf and foot massager can adjust to target specific areas with massage airbags.

Computer Body Scan

It automatically adjusts itself based on the curvature of your back with the Computer Body Scan technology.

Foot Roller Massage

There are two rows of spinning reflexology massagers located on the bottom of the feet, providing a soothing kneading effect. By spinning the rollers and inflating the airbags, you will stimulate acupuncture points along your foot bottoms.

Quad Roller Head Massage

Designed with twin rollers that mimic human thumbs and fingers, the OS-7200H PINNACLE enhances massage comfort.


A chromo-therapeutic atmosphere is created when the LED blue ambient lights are installed on the side panels.

Osaki OS-7200H Pinnacle Modifications and Differences

Osaki OS 7200CR Massage Chair


The Osaki OS-7200 CR Zero Gravity Massage Chair features a 2 Stage Zero Gravity Design and 48 airbags for advanced technology. It features a computerized body scan, 10 levels of intensity, and 48 airbags. Osaki is one of the most recognizable brands of massage chairs. With more than twenty different models available, Osaki aims to offer people a more active lifestyle.

  • Computer Body Scan: As a result of the Computer Body Scan, the rollers can detect the curve of the back, ensuring a more customized massage experience regardless of the shape of the body.
  • Zero Gravity: With Zero Gravity, you can receive a much deeper tissue massage. The pressure on your back is relieved from this position while you are reclined in this position, thus enhancing the massage. With this perfect position, your back is aligned with your thighs at an optimal level of comfort. In the zero gravity position, your back is virtually supported by the backrest, resulting in a decrease in muscle tension and an improvement in spinal decompression. Zero gravity has 2 stages, the second being more reclined. When fully reclined, your legs are higher than your heart level, resulting in incredibly effective therapeutic effects.
  • Quad Roller Head Massage System: Twin rollers in the OS-7200CR mimic human thumbs and fingers, which enhances the massage experience.
  • 48 Air Bag Massage: A total of 48 airbags are placed precisely on the body in order to massage the vital areas such as the neck, shoulders, back, seat, arms, hands, calves, feet, and lumbar region.
  • Auto Leg Scan: It is capable of adjusting the massage airbags according to the leg length of each individual to ensure that the massage airbags are focused on the correct areas.
  • Remote Control: In manual massage mode for the upper body, the OS-7200CR comes with three different options; six methods with different speeds, intensity levels that can be adjusted, and three different roller head width options. A bright LED display on the handheld remote allows for easy operation. With MP3/iPod docking, you can listen to music while you get a massage.
  • Chromo-Therapy: Decorative lights on the chair alternate between various colors. When the room lights are dimmed, you can enjoy soothing colors projected on the chair.

OS-7200CR is an advanced, new Osaki massage chair designed with a micro-computer that is engineered to perform multiple massage styles and combinations with precision. Now the OS-7200CR comes with heat therapy as well.

Osaki OS-7200H Warranty

During the first THREE(3) years of ownership of your qualified product, Osaki will replace or repair it at our option without charge to you, should it be deemed defective for faulty parts, workmanship, or structural defects. This warranty does not apply to specific limitations.

What is covered:

  • In addition to the parts and labor, the warranty explicitly covers the chair’s framework as well.
  • During the first year of the warranty, parts and labor are free.
  • A second year of parts costs is covered by this warranty at no charge for the customer.
  • A total of three(3) years are covered by the structural framework warranty.
  • For the designated term, extended warranties include free parts and labor coverage.

What is NOT covered:

  • Any shipping expenses not included in this warranty are the responsibility of the customer.
  • The warranty excludes normal wear and tear, including malfunctioning Velcro or zippers or tears in fabric coverings as the result of abuse.
  • If the product has been physically damaged, whether intentionally or as a result of accident or neglect, the warranty shall not be valid. This includes staining, liquid damage, mold, water damage, animal damage, cuts, burns, or is otherwise unsanitary, damaged, or soiled.

What Do Users Say About Osaki OS-7200H Massage Chair?

“This massage chair is unlike any other we’ve tried. My husband and I love it so much that words cannot describe our feelings about it. I tried to save money and buy a cheaper chair, but you get what you pay for. This amazing chair is worth every penny…”
Bettie B.

“I would buy this chair again or recommend it to others. My back issues led me to use this chair. It delivered on all features that were promised, I enjoy listening to music, I love the wireless controls, I love the zero gravity, I really like the manual controls, and the build quality so far has been excellent. Several preprogrammed options, a big LED display, etc. Overall, I am very satisfied with the chair’s features and options.”
Sophia R.

Frequently Asked Questions

Where is it Made From?

The parts are made in Japan and assembled in China.

What are the Dimensions of This Chair?

7200H(Pinnacle) 350lbs 52L 40W 48H 2Box

Final Thoughts

An S-Track roller system follows the natural curve of the spine, following the Osaki OS-7200H Massage Chair’s 31″ length. From the back of the neck all the way down to the lower spine, it provides a consistent message using twin quad rollers to mimic the feel of human fingertips and thumbs.

The massage heads can be set up to concentrate on the outer shoulders and outer back by choosing the wide option. If you prefer the narrower option, the heads will be closer together near the middle of the back.

The Osaki OS 7200H is a tough mid-level option that offers unrivaled comfort and relaxation. With its combination of 2-stage Zero Gravity, S-Track Movable Intelligent Massage Robot Design, 51 airbag massagers, heating therapy, advanced computer body scan technology, auto leg scan & extension, six unique auto programs, stretch mode, chromotherapy LED lights, and MP3 connectivity, it’s no wonder why this massage chair is the top choice for anyone looking for an ultimate relaxation experience. Investing in a massage chair such as the Osaki OS 7200H is an investment that will pay off for many years to come.

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Kristina Martin

Kristina Martin attended the University Of Florida and graduated in 2001 from the College Of Medicine. Kristina is a Master of Physical Therapy (MPT). Her focus is to help her clients be as healthy as possible by providing personalized training and advice that is unique to them.
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