Osaki OS-7200H Massage Chair Review

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Osaki OS-7200H Massage Chair

A micro-computer is embedded in the OS-7200H, which provides precision control over different intelligent massage styles and combinations. This is the latest and most advanced massage chair in the Osaki series. Heat therapy is also included with the new technology. The Computer Body Scan allows the rollers to scan the curvature of one’s back. In this highly advanced chair, you will feel a customized massage experience regardless of your body type, as the rollers will self-adjust.

Kristina Martin

Reclining Feature
Intensity settings & Coverage Area
Heating Feature
Kneading feature
User Experience & Ease Of Use
Space Saving
Design and Aesthetics
Unique Technology & Features
Brand Reliability & Support


Its sleek design, comfortable feel, and wide range of settings and capabilities make it a great roller for Osaki. With four rollers, the OS-7200H Pinnacle can penetrate deeper into your muscle tissue and create a customized massage based on the body scan. 


Reasons to Buy

5 Levels of Intensity
2 Stage Zero Gravity
Various Intelligent Massage Styles
Massage Chair Offers 51 Airbags
Easy-to-Use Remote

Reasons to Avoid

No Space Saving Recline
No Apple/Android App Functionality
No 3D/4D Roller Intensity Control


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What We Look for & How We Rate Chairs Compared to Other Models

Reclining Feature

The chair has a zero-gravity reclining feature that allows you to recline back into a comfortable position, which eases the tension in your muscles and helps you to relax.

Intensity settings & Coverage Area

With 6 intensity settings and 5 massage styles, the chair caters to a wide range of users. It covers the entire body, including the neck, shoulders, back, hips, and legs, providing a full-body massage experience.

Heating Feature

The heating feature is designed to target specific areas, such as the lower back, promoting blood circulation and soothing sore muscles.

Kneading feature

The chair uses advanced technology to perform a kneading massage that mimics the hand movements of a professional masseuse, providing deep tissue relief and relaxation.

User Experience & Ease Of Use

The chair has an intuitive remote control that allows you to customize your massage experience, adjusting the intensity, speed, and style of the massage. The chair is also easy to clean and maintain, ensuring that it will stay in good condition for years to come.

Space Saving

The chair is designed with space-saving technology, making it suitable for smaller homes and apartments.

Design and Aesthetics

The chair has a sleek and modern design that would complement any home decor style.


The chair comes with a 3-year warranty, giving you peace of mind that your investment is protected.

Unique Technology & Features

The chair includes airbag massage technology that targets specific areas, such as the arms and legs, providing a more comprehensive massage experience.

Brand Reliability & Support

Osaki is a well-established brand in the massage chair industry, known for its quality and reliability. They offer excellent customer support and have a reputation for providing top-of-the-line products.

Osaki OS-7200H Specifications

  • Model: OS-7200H
  • Suggested User Height: 5’2″ – 6’4″
  • Suggested Max User Weight: 265 lbs.
  • Roller Track Type: S-Track
  • Roller Track Length: 31 inches
  • Roller Intensity Adjustment: 1 Level of Intensity
  • Roller Speed Adjustment: 5 Levels of Adjustment
  • Roller Width Adjustment: 3 Levels of Adjustment
  • Roller Intensity: Mid-Strong
  • Number of Airbags: 51 Airbags
  • Airbag Intensity Adjustment: 5 Levels of Intensity
  • Number of Auto Programs: 6 Programs
  • Manual Massage: Yes
  • Massage Cycle Time: 5-30 mins.
  • Product Weight: 231 lbs.
  • Remote Style: Slim LCD Display
  • Upright Dimensions: 48″ H x 36″ W x 58″ D
  • Reclined Dimensions: 36″ H x 36″ W x 69″ D
  • Shipping Box #1 Dimensions: 36″ H x 32″ W x 52″ D (Main Body)
  • Shipping Box #2 Dimensions: 18″ H x 24″ W x 32″ D (Side Arm Panels)
  • Zero Gravity: Yes, 2-Stage
  • Heat: Lumbar
  • Speaker/Music Compatibility: AUX Connection
  • Body Scan Technology: Yes
  • Arm Airbags: Yes
  • Calf Airbags: Yes
  • Foot Airbags: Yes
  • Hip/Waist Airbags: Yes
  • Back Airbags: Yes
  • Neck/Head Airbags: Yes
  • Shoulder Airbags: Yes
  • Foot Rollers: No
  • Vibration: Yes
  • Leg Extension Style: Automated
  • Space Saving Recline: No
  • Stretch: Yes
  • Inversion: No
  • USB Charging Station: No
  • Wireless Charger: No
  • Memory Setting: No
  • Chromotherapy Lighting: Side Arm Panel Lights
  • Apple/Android App Functionality: No
  • Warranty: 3 Year Limited Manufacturer Warranty (1 Yr. Labor & 3 Yrs. Parts and Frame)
  • Upholstery: Synthetic Leather
  • Origin: Made in China/Ships from the USA

My Personal Experience Using Osaki OS-7200H Massage Chair

As a massage chair industry expert, I can confirm that the Osaki OS-7200H Massage Chair is one of the most advanced and luxurious massage chairs on the market. Its features and functions are engineered with precision to provide a unique and exceptional massage experience.

With its dual zero gravity recline positions, the chair allows the user to elevate their legs above their heart, which evenly distributes their weight across the chair, relieves pressure on the spine, expands lung capacity, and corrects spinal alignment.

The S-Track movable intelligent massage robot design provides a uniform and natural massage, targeting the neck, shoulders, back, and lumbar regions evenly. This is in contrast to other massage chairs, which provide an intense massage in the mid-back region while poorly targeting the neck and lower back.

The Osaki OS-7200H Massage Chair is also equipped with 51 airbag massagers, which are strategically placed to massage vital areas not covered by the roller track, including the neck, shoulder, back, arms, hands, calves, feet, and lumbar area. The chair also has two elements located along the shoulders that apply soothing heat therapy to loosen the muscles and increase the effectiveness of the massage session.

Moreover, the chair has advanced computer body scan technology that customizes the massage specifically for your body type and size. The chair scans your entire body prior to your massage to ensure the rollers map the back curvature accurately. Additionally, the chair allows you to make micro-adjustments as needed to bring a more humanistic and scientific massage approach.

The Osaki OS-7200H Massage Chair has six unique auto programs that include Anti-Stress, Muscle Relief, Wake Up, Recovery, Upper Body, and Lower Body pre-programmed modes. Furthermore, the stretch mode is a bonus auto-program that stretches the entire body, including the back muscles, hands, hamstrings, and calves.

Other features of the chair include chromo therapy LED lights, which create a soothing atmosphere in the room, and an MP3 player/smartphone docking to enjoy your favorite music through the speaker system while receiving a massage. The chair’s Music Sync feature even allows the roller massagers to beat to the rhythm of their favorite music.

Although the Osaki OS-7200H Massage Chair is now discontinued, it remains one of the most advanced and luxurious massage chairs on the market. Its features and functions are unmatched, making it an excellent investment for anyone who desires a high-end massage chair that provides an exceptional massage experience.

What Makes Osaki Osaki OS-7200H Massage Chair Stand Out from the Competition?

The Osaki OS-7200H Massage Chair stands out from its competition with its unique features. It has Computerized Body Scanning Technology that maps the curvature of your back before auto-adjusting its rollers to provide you with a custom-fit massage.

It also has a Quad roller system that mimics the feel of human hands. Another feature that makes it stand out is its Zero Gravity Feature which helps to relieve pressure off your back and enhances the massage experience.

Compared to Other Chairs

Comparing the three massage chairs – Osaki OS 7200H, Infinity IT-8500 Plus, and Osaki OS-4000XT – each offer different features and benefits. The Osaki OS 7200H is the most affordable option, providing pressurized massage strokes and heat function. It also has two sets of airbags for hip and pelvis compression.

The IT-8500 Plus is more expensive but offers app functionality and waist twisting as well as a foot roller massage. Only Osaki OS-4000XT provides space-saving technology.

Osaki OS-4000XT

See Price

OS 7200H has a heat function that warms up the chair before you get on it. OS-4000XT comes with two heating pads that move up and down for added comfort. With OS 7200h, your leg shape will be remembered automatically and the massage will be tailored accordingly. It does not have this feature, but it does have a foot roller massage that rolls up and down.
OS-7200H comes with two sets of airbags that have been placed at the side of the machine for hip and pelvis compression. Hip and pelvis massage is not available on OS-4000XT.
Unlike OS-4000XT, 7200H has a stretch mode that is great for relaxing and unwinding after a long day.
It’s difficult to choose the best massage chair since everyone has a different preference and priority. It’s best to read customer reviews and talk to family members about their preferences.

See Our Review >

Infinity IT-8500 Plus

See Price
Osaki Os-7200H bit cheaper than IT-8500 Plus, both models have S-Track Design. Both models provide pressurized massage strokes, kneading out muscle tension with four rollers. Unlike the Osaki Os-7200H, the It-8500 Plus has Apple/Android App functionality. Additionally, the IT-8500 Plus offers waist twisting, which is a milder option for relieving back pain.

See Our Review >

The Osaki OS-4000XT is the most expensive option and is equipped with two heating pads.

FeatureOsaki OS-7200HInfinity IT-8500 Plus
Massage Techniques64
Roller SystemSL TrackS Track
Foot RollersYesYes
Zero GravityYesYes
Heat TherapyYesYes
Bluetooth SpeakersYesNo
User Memory SettingsYesYes
Maximum Weight Capacity265 lbs285 lbs
Dimensions (W x H x D)35″ x 46″ x 58″32″ x 47″ x 69″
Warranty3 years3 years

Ultimately, it is up to the buyer to decide which features are best for their needs and preferences. The pricing of each massage chair should also be taken into consideration. Whichever model is chosen, it is sure to provide an enjoyable massage experience.

Osaki OS-7200H Massage Chair Notable Benefits & Features

51 Air Bag Massage

There are 51 airbags strategically placed throughout the vehicle to massage vital areas such as the neck, shoulders, back, arms, hands, calves, feet, and the lumbar region.

Heat Therapy

It is possible to relieve mild stress and tension in the neck and shoulders by applying heat to the shoulder patch to loosen the muscle tissue.

Auto Leg Scan

Depending on the length of each individual’s leg, the calf and foot massager can adjust to target specific areas with massage airbags.

Computer Body Scan

It automatically adjusts itself based on the curvature of your back with the Computer Body Scan technology.

Foot Roller Massage

There are two rows of spinning reflexology massagers located on the bottom of the feet, providing a soothing kneading effect. By spinning the rollers and inflating the airbags, you will stimulate acupuncture points along your foot bottoms.

Quad Roller Head Massage

Designed with twin rollers that mimic human thumbs and fingers, the OS-7200H PINNACLE enhances massage comfort.


A chromo-therapeutic atmosphere is created when the LED blue ambient lights are installed on the side panels.

Osaki OS-7200H Pinnacle Modifications and Differences

Osaki OS 7200CR Massage Chair


The Osaki OS-7200 CR Zero Gravity Massage Chair features a 2 Stage Zero Gravity Design and 48 airbags for advanced technology. It features a computerized body scan, 10 levels of intensity, and 48 airbags. Osaki is one of the most recognizable brands of massage chairs. With more than twenty different models available, Osaki aims to offer people a more active lifestyle.

  • Computer Body Scan: As a result of the Computer Body Scan, the rollers can detect the curve of the back, ensuring a more customized massage experience regardless of the shape of the body.
  • Zero Gravity: With Zero Gravity, you can receive a much deeper tissue massage. The pressure on your back is relieved from this position while you are reclined in this position, thus enhancing the massage. With this perfect position, your back is aligned with your thighs at an optimal level of comfort. In the zero gravity position, your back is virtually supported by the backrest, resulting in a decrease in muscle tension and an improvement in spinal decompression. Zero gravity has 2 stages, the second being more reclined. When fully reclined, your legs are higher than your heart level, resulting in incredibly effective therapeutic effects.
  • Quad Roller Head Massage System: Twin rollers in the OS-7200CR mimic human thumbs and fingers, which enhances the massage experience.
  • 48 Air Bag Massage: A total of 48 airbags are placed precisely on the body in order to massage the vital areas such as the neck, shoulders, back, seat, arms, hands, calves, feet, and lumbar region.
  • Auto Leg Scan: It is capable of adjusting the massage airbags according to the leg length of each individual to ensure that the massage airbags are focused on the correct areas.
  • Remote Control: In manual massage mode for the upper body, the OS-7200CR comes with three different options; six methods with different speeds, intensity levels that can be adjusted, and three different roller head width options. A bright LED display on the handheld remote allows for easy operation. With MP3/iPod docking, you can listen to music while you get a massage.
  • Chromo-Therapy: Decorative lights on the chair alternate between various colors. When the room lights are dimmed, you can enjoy soothing colors projected on the chair.

OS-7200CR is an advanced, new Osaki massage chair designed with a micro-computer that is engineered to perform multiple massage styles and combinations with precision. Now the OS-7200CR comes with heat therapy as well.

Osaki OS-7200H Warranty

During the first THREE(3) years of ownership of your qualified product, Osaki will replace or repair it at our option without charge to you, should it be deemed defective for faulty parts, workmanship, or structural defects. This warranty does not apply to specific limitations.

What is covered:

  • In addition to the parts and labor, the warranty explicitly covers the chair’s framework as well.
  • During the first year of the warranty, parts and labor are free.
  • A second year of parts costs is covered by this warranty at no charge for the customer.
  • A total of three(3) years are covered by the structural framework warranty.
  • For the designated term, extended warranties include free parts and labor coverage.

What is NOT covered:

  • Any shipping expenses not included in this warranty are the responsibility of the customer.
  • The warranty excludes normal wear and tear, including malfunctioning Velcro or zippers or tears in fabric coverings as the result of abuse.
  • If the product has been physically damaged, whether intentionally or as a result of accident or neglect, the warranty shall not be valid. This includes staining, liquid damage, mold, water damage, animal damage, cuts, burns, or is otherwise unsanitary, damaged, or soiled.

What Do Users Say About Osaki OS-7200H Massage Chair?

“This massage chair is unlike any other we’ve tried. My husband and I love it so much that words cannot describe our feelings about it. I tried to save money and buy a cheaper chair, but you get what you pay for. This amazing chair is worth every penny…”
Bettie B.

“I would buy this chair again or recommend it to others. My back issues led me to use this chair. It delivered on all features that were promised, I enjoy listening to music, I love the wireless controls, I love the zero gravity, I really like the manual controls, and the build quality so far has been excellent. Several preprogrammed options, a big LED display, etc. Overall, I am very satisfied with the chair’s features and options.”
Sophia R.

Frequently Asked Questions

Where is it Made From?

The parts are made in Japan and assembled in China.

What are the Dimensions of This Chair?

7200H(Pinnacle) 350lbs 52L 40W 48H 2Box

Final Thoughts

An S-Track roller system follows the natural curve of the spine, following the Osaki OS-7200H Massage Chair’s 31″ length. From the back of the neck all the way down to the lower spine, it provides a consistent message using twin quad rollers to mimic the feel of human fingertips and thumbs.

The massage heads can be set up to concentrate on the outer shoulders and outer back by choosing the wide option. If you prefer the narrower option, the heads will be closer together near the middle of the back.

The Osaki OS 7200H is a tough mid-level option that offers unrivaled comfort and relaxation. With its combination of 2-stage Zero Gravity, S-Track Movable Intelligent Massage Robot Design, 51 airbag massagers, heating therapy, advanced computer body scan technology, auto leg scan & extension, six unique auto programs, stretch mode, chromotherapy LED lights, and MP3 connectivity, it’s no wonder why this massage chair is the top choice for anyone looking for an ultimate relaxation experience. Investing in a massage chair such as the Osaki OS 7200H is an investment that will pay off for many years to come.

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Kristina Martin

Kristina Martin attended the University Of Florida and graduated in 2001 from the College Of Medicine. Kristina is a Master of Physical Therapy (MPT). Her focus is to help her clients be as healthy as possible by providing personalized training and advice that is unique to them.
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