Panasonic MA73 Massage Chair Review

Photo of author

Panasonic MA73 Real Pro Ultra Prestige 3D Massage Chair

This MA73 is the next evolution of Panasonic’s RealPro Ultra 3D mechanism, the world’s most advanced massage technology. It has been designed, engineered, and built to provide the most lifelike luxury massage experience to your home. With its hideaway armrests and hideaway arm massage, this versatile chair functions as a recliner while also providing a fantastic massage experience. Thermal Massage Technology and Professional Massage and Stretching Techniques are combined in Panasonic’s Real Pro Ultra Prestige Massage Chair to create an at-home experience that rivals that of a professional masseuse’s work.

Kristina Martin

Reclining Feature
Intensity settings & Coverage Area
Heating Feature
Kneading feature
User Experience & Ease Of Use
Space Saving
Design and Aesthetics
Unique Technology & Features
Brand Reliability & Support


A new Real Pro 3D Ultra Prestige engine improves on the success of the MA70 by adding more automatic massage and stretching programs, doubling the number of massage movements, and enabling dual-zone arm kneading. Incorporating relaxing warmth into reflexology treatments through ceramic foot heaters is another enhancement to the MA73. As well as utilizing advanced pressure detection technology to tailor your experience specifically to you, precision body scanning technology measures 1000+ acupoints. Indulge in pure bliss as heated rollers, ultra-kneading, and full-body air cells work together to provide an all-encompassing massage experience as you choose any one of the expertly choreographed automatic sessions. All expectations of a luxury massage chair are exceeded by this chair.


Reasons to Buy

Improved Heated Massage Roller Heads
Ultra-Kneading Massage for Arms, Hands, and Feet
Endorsed by American Chiropractic Association
Hidden Arm Massage Holster Under Arm Rest
Real Pro Ultra 4D Human Intelligence Mechanism

Reasons to Avoid

Body Scan Issues
Not Zero Gravity
Not Space-Saver


Our commitment to helping you pick the best chair

We exclusively use reputable, data-driven sources such as peer-reviewed journals, medical reports, and articles from established medical associations.
View our full editorial policy

review panel

Members of our experts team perform a final review and guide to ensure the information is accurate and consistent with current practices and standards.
View our team of therapists and medical professionals


Our crew of massage writers and editors are making easy-to-read resumes and getting in-depth on everything new on the ever-evolving subject of massage chairs.

View our full guide on the latest models here


From massage chairs to massage equipment, our product reviews include side-by-side comparisons and transparent ratings founded on our extensive testing and interviews.
View our stringent product review methodology

What we look for & how we rate chairs compared to other models

Reclining Feature

We choose massage chairs that recline at least to zero gravity position (120 degree) or more

Intensity settings & Coverage Area

We seek massage chairs with intensity settings, so that you customize the strength of the massage. Also the coverage are based on chair’s track design

Heating Feature

We search for massage chairs with a heating feature, since warmth helps to promote blood flow and relax muscles.

Kneading feature

We want at least one setting to mimic the kneading motion of a massage therapist’s fingers, rather than simply vibrating.

User Experience & Ease Of Use

How easy and convenient is to use the chair.

Space Saving

We search for massage chairs with a heating feature, since warmth helps to promote blood flow and relax muscles.

Design and Aesthetics

How beautiful the design of the chair is and how it fits into your space


Warranty coverage compared to other similar chairs. Preferably warranty coverage should be 3 years or longer

Unique Technology & Features

How many new features or/and new developments are packed in the chair.

Brand Reliability & Support

How reliable the brand is how good is the customer service

Panasonic MA73 Specifications

Color OptionsBlack, Brown
Massage TrackS-Track
Massage Track Length31″
Space SavingNo
Back Roller Type3D
Roller Width AdjustmentYes
Adjustable IntensityYes
Adjustable SpeedYes
Auto Pre-Programs6
Manual Techniques6
Zero GravityNo
Stretch FunctionYes
Foot MassageYes (airbags)
Calf MassageYes (airbags)
Hip/Waist Air Bag MassageYes (airbags)
Upper Arm-Shoulder MassageYes (airbags)
Arm MassageYes (airbags)
Neck-Head MassageYes
Spot MassageNo
Deep TissueYes
Body ScanYes
Inversion TherapyNo
User MemoryYes
Control With Mobile AppNo
Timer16 min
Pause FunctionNo
Leg Length AdjustmentSpring Loaded-Reversible
RemoteYes, Wired
Rocking TechnologyNo
Number of Airbags33
Bluetooth SpeakersNo
Suggested User Height4’8″ – 6’2″
Max User Weight264lbs
Dimensions Upright (L x W x H)48″ x 35.4″ x 45.3″
Dimensions Reclined (L x W x H)79.6″ x 35.4″ x 26″
Chair Weight191lbs
Minimum Entrance Width28″
Manufacturer OriginChina

Compared to Other Chairs

Due to its unique design, technology, and space-saving features, the OHCO M.8 chair is one of the best chairs available today. This chair features an entry-side door-like armrest, neck pillow rollers, aromatherapy, an air ionizer, approach LED lighting, heated rollers, and Thera-Elliptical calves. You tend to be more flexible and have a larger range of motion with the OHCO M.8 Massage Chair when you have it every day.

You can relax at home anytime with a daily massage. After a workout, a long drive, or even a flight, a massage by the Factory Certified OHCO M.8 Massage Chair is a great way to ease tight muscles. Your body will thank you for its excellent stretch massage program. Stretch massages are more like physical therapy sessions than regular massages. 

With a wide range of features, the Certus Massage Chair by Human Touch offers ultimate relaxation and relief. In addition to S- and L-track massage technology, the machine offers 11 auto-wellness programs using Acupoint Detection technology that are mapped to maximize effectiveness, Flex 3D massage technology with adjustable intensity settings, a foot and calf massager that extends, dual lumbar heat, and Cloud Touch Acupressure.

Human Touch Certus

See Price

With Certus, you will receive a three-dimensional massage that extends from your spine all the way to your thighs. The unique outer orbital massage soothes tired calves and overworked feet as it delivers auto programs that help you achieve a new relaxed state of being. Relax your feet and legs as the unique outer orbital massage soothes tired calves. Human Touch Certus offers an SL-Track design whereas
Panasonic EP-MA73 offers S-Track. In Panasonic EP-MA73 you can choose from 6 preset automatic programs, and in Human Touch Certus you can find 11 auto-wellness programs.

See Our Review >


See Price

Panasonic and OHCO bring you these two massage chairs with a lot to offer. The OHCO M.8 and EP-MA73 have been choreographed to provide incredible massages, but which one is right for you? Both of these options can serve your needs but EP-MA73 has an S-Track design, 3D rollers, and a chair from a manufacturer that’s been making chairs for years. But which one suits you better than the other? A 3D massage system is an advancement of the 2D system and is found in both chairs we’ll discuss below. OHCO M.8 offers L-Track massage and 3D rollers, which are the main draws of these chairs. Your shoulders and back will be massaged deeply with the 3D system for a more effective, intense massage.

See Our Review >

Panasonic MA73 Massage Chair Notable Benefits & Features

Heated Rollers

Infrared-heated massage rollers generate soothing warmth to achieve complete muscle relaxation. With heating elements located directly on the massage roller assembly, the MA73 delivers the point-specific heat you feel from a massage therapist’s thumbs and palms.

Unique 3D Massage System

Through its high-performance motor, the Panasonic massage chair promotes good health by relaxing muscles and increasing blood flow throughout the body.

Personalized Massage Treatment

In order to create a virtual map of the back, Panasonic’s advanced luxury massage chair uses pressure sensors with Panasonic’s body scan technology. As a result, massage rollers can move precisely along your spine to provide a customized massage.

Six Automatic Programs

A variety of convenient, relaxing massage techniques are available to meet your needs. You can select from programs designed to target the neck, shoulders, and lower back or you can select programs designed to target the full-back.

Air Compression Massage System

Panasonic EP-MA73’s airbag compression massage enhances your overall massage experience by working with several different parts of the massage chair. In total, 33 airbags apply a compression massage to the shoulders, hips, thighs, buttocks, calves, and feet, as well as a unique Ultra-Kneading massage to the hands and forearms. To mimic the motions of a real-life masseuse, the EP-MA73 breaks down the standard airbag massage system into smaller airbags that are inflated in sequence. Airbags in the hips and shoulders combine with a heated 3D back massage roller to push you into the backrest so you get more out of your back massage.

Ultra-Kneading Massage for Arms, Hands, and Feet

It was sometimes painful for some people to use the massage chair because of the compression in the arms. Rather than the standard compression massage, the EP-MA73 adds a nice kneading massage to the forearms and wrists. There is no other massage chair in the Real Pro Ultra Collection like it. As well as heat therapy, the EP-MA73 incorporates a kneading massage in the sole of the footrest to relieve your feet and lower legs like never before.

Advanced Body Scanning Technology

Through advanced body scanning technology, the Panasonic EP-MA73 massage chair creates a map of your unique size and shape, allowing the chair to tailor the massage it delivers to your specific needs rather than guessing. The first thing you feel when you start a massage program is the massage heads gliding up and down your back so it can map your height and back curvature.

Panasonic MA73 Modifications and Differences

Panasonic EP-MA70 Massage Chair

There are many similarities between Panasonic EP-MA70 and Panasonic EP-MA73. They are almost identical in shape and size, and their appearances are very similar. The EP-MA70 has wood grain armrests while the EP-MA73 has soft faux leather armrests with silver details on the side of the chair. A few of the airbags, the seat, and the backrest of the EP-MA73 are also perforated leather, while the EP-MA70 is smooth faux leather.

There is more space for your calves and the airbags are larger on the Panasonic EP-MA73, so it will be a better choice for large people since the leg area can be tight for some. As far as the massage rollers are concerned, both massage chairs have heated rollers that feel incredible. They have heated feet and arm airbags that are much better than the EP-MA70.

Massage Styles:

  • Ultra-Knead (“Junetsu” Massage Style)
  • Shiatsu
  • Swedish
  • Kneading
  • Rolling
  • Tapping (Can be combined with any of the other techniques)

There are three pressure points in the EP-MA73 arm airbag, which are in the shape of a diamond, in contrast to the EP-MA70 arm airbag, which hits specific points in the arms and hands through special nodes. Unlike the EP-MA70, these airbags alternate inflating and massaging when they inflate and massage. The nodes in these airbags are also less aggressive compared to the EP-MA70.

A Panasonic EP-MA73 foot massage is more suitable for people with sensitive feet. In addition to moving more smoothly when the chair reclines, the arm massage is never interrupted. In addition to adding to the chair’s comfort, this also allows a person to relax more quickly.

Panasonic EP-MAJ7 Massage Chair

Panasonic MAJ7 is THE PREMIUM deep tissue massage chair on the market today. No other massage chair is so precise and delivers intense, deep-tissue massage as well. Panasonic’s amazing RealPro Ultra 3D massage system, utilizing super quiet, high-performance brushless motors, allows you to switch between massage styles easily. From your shoulders to your back.

  • Heated Rollers
  • Unique 3D Massage System
  • Intensity Sensing and Adjustments
  • Real-time 6-Position and Force Micro Processor
  • Body Scan Technology
  • Six Pre-set Programs
  • Professional Sole Massage
  • Ultra Kneading
  • Shiatsu
  • Six Manual Programs

A Panasonic MA73 massage chair is also equipped with Panasonic’s RealPro Ultra 3D massage mechanism. Designed, engineered, and constructed to provide an authentic luxury massage therapy experience in your living room. With its attractive stowable footrest, this Panasonic massage chair can be used comfortably as a lounge chair.

Panasonic MA73 Warranty

Each of Panasonic’s massage chairs, including this one, is covered by a 5-year warranty. For the first three years, parts and labor will be provided without charge, and for the remaining three years, customers will be responsible for labor and parts. Note that only electrical components and the massage block are covered under this warranty.

What Do Users Say About Panasonic MA73 Massage Chair?

“The massage is strong from soles of feet to back of neck. The chair uses both air inflation (squeeze) and mechanical (rolling or tapping). There are five settings from ‘shiatsu’ to ‘swedish’ to ‘rolling’. No matter what the label says, the scale seems to correspond to the strength of the massage. The strongest is too strong for me, but you can easily adjust the intensity. Although the chair isn’t pretty, it has excellent construction, easy-to-use controls, and a selection of pre-programmed massage sequences. It has voice command features as well as audio connections, but we haven’t explored that. It came with a nice set of Panasonic Technic headphones, so I have high hopes for the audio. As far as I’m aware, this is the first chair that does both hands and arms. As someone with RA, closing my hands comfortably has been made easier by using the chair’s hands setting. The relief provided by massage doesn’t last more than a day or two, but then the chair is in the house and I can let it massage my hands again. For that alone, it’s been well worth the price. The lower back massage and the neck/shoulder massage are also wonderful.”
Tamara K.
“As the chair works you over, you can really feel its sturdiness (it doesn’t budge or bend on its course as it massages you). When I use it, I like the heads and air to be at max so that it gets a really deep massage (some might consider that mild torture). My favorite options are the shiatsu, the lower back, neck/shoulder, and manual back (not crazy about Swedish and stretch). There are many reasons why I chose the MA73 over the MA70, but mainly for the armrests, the heated tips, and the stretch feature, which I believe are better than the MA70.”
Kevin T.

Frequently Asked Questions

Is the Massage Chair FCC Certified?

This chair is FCC certified

How Loud is This Chair?

The chair isn’t loud. It hums about as loudly as the microwave in the next room.

Is this Massage Chair Need to Be Assembled? How Difficult?

Assembly is required for the Panasonic EP-MA73, but it is one of the easiest massage chairs to install. The chair comes in one box and requires attaching side arms and the remote stand.

Where is Panasonic Massage Chair Made?

Japan. As of now, Japanese-made massage chairs are the market leader in Japan, the US, and around the globe. Panasonic and OHCO M. Series models are available in Japan.

Final Thoughts

When you ask us about the best chairs we can recommend and tell us that you have the money for it, we would recommend models like the OHCO M.8 and Human Touch Certus and Pansonic MA73.

There is no doubt that Panasonic EP series massage machines are very solid in terms of design and features. They will last you for a very long time and provide you with a better and more comprehensive massage.

OHCO M.8 is best for people who can afford the additional thousand bucks. If you want to save a bit, go for the MA73 or Human Touch Certus.

Photo of author

Kristina Martin

Kristina Martin attended the University Of Florida and graduated in 2001 from the College Of Medicine. Kristina is a Master of Physical Therapy (MPT). Her focus is to help her clients be as healthy as possible by providing personalized training and advice that is unique to them.
About Relax Flair Company